Receptionist

Full Job Description

Position: RECEPTIONIST
Site: PRINCESS MARGARET HOSPITAL
Department: MEDICAL ONCOLOGY AND HEMATOLOGY
Reports to: MANAGER
Scale/Grade: A004
Salary: $18.79 - $23.48 per hour
Hours: 35 HRS PER WEEK
Status: PERMANENT FULL-TIME

The RECEPTIONIST performs a number of clerical activities and functions including and not limited to: greeting and directing patients and visitors; answering, screening and directing telephone calls; maintaining departmental lists and room booking schedules; ordering and maintaining departmental supplies for fax machines, printers, copiers, scanners etc.; ensuring the efficient operation of the department; performing clerical support functions including: word-processing/typing routine correspondence, etc., photocopying; sorting and distributing mail, etc.; providing FAX services; performing cross-functional responsibilities, and other duties consistent with the job classification, as required.

QUALIFICATIONS

• 
  Completion of Grade XII or recognized equivalent
• Three (3) months related experience
• Previous on-the-job word-processing experience
• Excellent telephone, interpersonal and customer service skills
• Excellent written and verbal communication skills
• A self-starter with excellent organizational, time management and prioritization skills
• Must have keyboarding and computer skills
• Ability to work effectively under pressure
• Ability to use good judgment in assessing difficult situations
• Ability to work independently and interdependently as a member of a Health care Team
• Ability to work with attention to detail and accuracy
• Knowledge of general office practices, procedures and standards
• Experience in a Microsoft Office software environment preferred
• Experience working in a health care environment preferred
• Knowledge of medical terminology preferred

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code

POSTED DATE: June 30, 2022 CLOSING DATE: until filled

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, and possess all the required experience and qualifications should apply.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted. UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

Skills

• Customer Service Skills
• Communication Skills
• Health Care Regulation
• Microsoft Office

Requirements

• Availability Full-Time
• Education Intermediate
• Experience 1 - 3 Year
• Gender No Preference