Receptionist

Full Job Description

Responsibilities

Reception Position

The Opportunity!

Here is your opportunity to join our team of amazing professionals! We are an independent insurance brokerage who constantly strive to be a positive influence in our community and enhance the lives of the members within it and we are currently hiring a Receptionist who is looking for a new career with potential for professional growth.

Our Core Values:

• Accountability & Integrity: Delivering Grassroots customer service every time begins with your own personal integrity and unwavering accountability
• Advocacy: We advocate for our clients, our community and our industry partners to ensure that the integrity of what we do is being upheld
• Solution Based Thinking: Clearly identify the problem and make the solution your intention.
• Education: Education is maximizing the resources you have available to you and building an elite skillset.
• Industry Professionalism: Be prepared. Be understanding. Know your audience.
• Collaboration: We are stronger together; sharing and supporting each other ideas helps us all achieve our goals.

If our values align with your own then we would love to meet you!

About the Position:

As our receptionist, you truly have your finger on the pulse of the entire brokerage and because of this you are an integral part of what makes us successful! You are responsible for everything that goes on in the front office but some of the key responsibilities are:

• Opening the office – expectation to be here at least 10 minutes early to get settled and prepared for the day
• Welcoming Clients (over the phone or in person) – Triage, assist with needs, offer refreshments
• Data Processing – approximately 4 hours/day
• Administration – managing vendors, maintaining supplies, couriers, pink cards, certificates, postal service, taking payments etc.
• Special Projects – organizing events, meetings, annual calendar mail out etc.
• Creating Documents – Google docs, Excel Spreadsheets, creating fillable forms as needed
• Our Hours of Operation are Monday – Friday, 8:30 am – 5:00 pm; as a receptionist you would be required to work from the office. Work from home is not an option for this position.
• Other Responsibilities as required

Qualifications & Skillset Required:

• No Insurance Experience Required
• High School Diploma required – Post Secondary an asset
• Excellent Verbal and Written Communication Skills
• Customer Service Experience; Hospitality and/or Retail

What Else Do We Offer?

Besides our competitive salary, we offer the following:

• Share a Growth Bonus
• 2 weeks vacation
• 5 Flex Days
• Health Benefits
• Health &/or Wellness Spending Account
• Education Reimbursement – Qualified Courses
• An amazing work environment!

If you think you would be a great fit, please forward your resume and references.

Please note that only those applicants who make the short list will be contacted.

Job Types: Full-time, Permanent

Salary: $41,865.00-$44,936.00 per year

Additional pay:

• Bonus pay
• Commission pay

Benefits:

• Dental care
• Extended health care
• Flextime
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement

Schedule:

• Monday to Friday

COVID-19 considerations:
N/A

Benefits

Skills

• Google Docs
• Spreadsheets
• Office Organizing
• Communication Skills
• Retail

Requirements

• Availability Full-Time
• Education Diploma
• Experience 1 - 4 Year
• Gender No Preference